Terms and Conditions

Terms of website use

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us

https://www.walkerdoble.com/ is a site operated by Walker Doble Limited (“We”); we are a Limited Company registered in England and Wales. Our registered office is 39 High Street, Orpington, Kent, United Kingdom, BR6 0JE.  We have other offices at 9th Floor, Cornerblock, 2 Cornwall Street, Birmingham, B3 2DX.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact enquiries@walkerdoble.com. Thank you for visiting our site.

Privacy Policy

This page will be regularly updated to show you all the things we do with your personal data. This policy applies if you’re a client (typically a developer, land owner or property purchaser), supplier, partner or introducer. Employees are invited to read our internal Data Protection policy which covers information held about employees.

About Walker Doble

This website is operated by Walker Doble Ltd. Our registered office is 39 High Street, Orpington, Kent, United Kingdom, BR6 0JE. Our trading address is 9th Floor, Cornerblock, 2 Cornwall Street, Birmingham, B3 2DX.

Walker Doble Ltd is registered as a Data Controller with the Information Commissioners Office under registration number ZA327765.

This privacy policy explains how we use any personal information we collect about you when you use this website or when we communicate over the telephone or email. Please note calls between us are recorded and securely retained for training and compliance purposes.

This privacy policy covers:

  • What information do we collect about you?
  • What is our lawful basis for processing your information?
  • How will we use this information about you?
  • How to restrict our processing for marketing purposes
  • Accessing and controlling your information
  • Cookies
  • Links to other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

Much of the information we collect is available in the public domain and/or is about an asset (land, property etc) rather than personal information.

Where we do collect personal information, the information can typically be classified as:

  • identification data, including your name, title, date of birth, national insurance number;
  • contact information, including your address (and previous address if relevant), your telephone number and email address;
  • documentary information – including Passports, Driving Licences and any other documentary evidence we request to verify your identity, residency and source of any deposit, including Bank Statements.

We’ll only collect the personal data that we need.

We collect information about you when you register your interest in our networking events, contact us via phone, email or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and use offers. Website usage information is collected using cookies so we are able to provide users with a better experience.

What is our lawful basis for processing your information?

Our lawful basis for processing a request you make for a product or service is usually “contract” i.e. we are processing your data because you have asked us to do something before you enter into a contract.

For some of the data we process, we also have a “legitimate interest” and / or a “legal obligation”. For example we have both a “legitimate interest” and a “legal obligation” to process information to prevent financial crime. There will also be occasions where we rely on your “consent” to process your data, for example we would not undertake a credit search on you without your consent.

Where you have made an enquiry with us we also have a “legitimate interest” to keep you informed about relevant products and services that may be of interest to you. You can however prevent us from sending you marketing information at any time – see How to restrict our processing for marketing purposes below.

How will we use the information about you?

We collect information about you to process your order, manage your account and, unless you tell us not to, to email you about other products and services we think may be of interest to you. We will only process your personal data for legitimate purposes as set by the General Data Protection Regulations.

Walker Doble Ltd will not share your information for marketing purposes with other companies, we will only share your details with organisations when necessary in order to fulfil our service to you and where the privacy and security of your data is assured.

Information we share regarding a potential transaction will often be on an anonymised basis but we may share your personal information with:

  • Professionals appointed by yourself or appointed by an individual / organisation to effect the transaction including solicitors, estate agents and architects;
  • Organisations that formally introduce you to us;
  • Organisations you ask us to share your information with;
  • Government departments such as Planning departments;
  • Third parties specifically contracted by Walker Doble Limited to deliver our products and services;
  • Credit Reference Agencies;
  • Fraud Prevention Agencies in order to verify your identity and address, and for fraud prevention purposes;
  • Where we are required to do so by law.

How to restrict our processing for marketing purposes

We would like to send you information about our products and services and other companies in our group which may be of interest to you. You have the right at any time to stop us from contacting you for marketing purposes.

When we contact you, we will give you the option to tell us to stop. Alternatively you can contact us at any time by emailing enquiries@walkerdoble.com and adding “STOP” to the email heading followed by the type of marketing you are seeking to stop i.e. “STOP – telephone” or “STOP – all”.

Accessing and controlling your information

You have the right to request a copy of the information that we hold about you.

In certain circumstances you can also request us to:

  • Rectify any inaccurate data we hold;
  • Complete any incomplete data;
  • Erase personal data;
  • Restrict or object to the processing of your personal data.

If you would like a copy of some or all of your personal information or wish to exercise any of your rights listed above, please email enquiries@walkerdoble.com or write to us at the following address: 9th Floor, Cornerblock, 2 Cornwall Street, Birmingham, B3 2DX for the attention of Data Protection Officer.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Links to other websites

Our website contains links to other websites. This privacy policy only applies to our website and should you link to other websites you should read their own privacy policies. We are not liable for the information provided through these links.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This Privacy policy was last updated on 7th August 2019.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you, or should you wish to complain about we have used your personal information:

You can also complain to the Information Commissioners Office via their website https://www.ico.org.uk/